Create Developer Account
You will need to register for a free ServiceNow (SN) Developer account. Instructions for that are here. You will have two logins, one for your SN developer account and one for the admin for your instance. Make sure to save both of these.
Once you login to your SN account, go to your profile, and click on Manage Instance password
Click on Manage instance password, and you will see instance URL, Username and Password keep it handy, we will use this when creating ServiceNow connector in Google’s Connector Platform
Create a new application in the App Engine. Create from scratch (not template). Leave user roles as default.
Once your developer instance is up and running it will extend the SN Task table to build our custom Customer table.
Table name: customer_data Label: Customer
User_Id STRING
First_Name STRING
Last_Name STRING
Sex STRING
Email STRING
Phone STRING
Date_of_birth DATE
Job_Title STRING
Update_Time DATETIME
You are all set with ServiceNow
Please wait for few minutes for the connector to be provisioned, and then you will be able to proceed.
{ "User_Id": "A4BF8fac1227a2c", "First_Name": "Hailey", "Last_Name": "Pena", "Sex": "Male", "Email": "castrocalvin@example.net", "Phone": "231.412.1068", "Date_of_birth": "1984-09-18", "Job_Title": "Clothing/textile technologist", "Update_Time": "2023-05-31T21:41:24.314658" }
Make sure to mark you connectorOutputPayload variable be set as output of integration
Congratulations, you have successfully integrated with ServiceNow using Application Integration.
Hi mtalreja,
Thank you for posting this. This is very helpful for me because I'm trying to do a similar thing with BigQuery and HubSpot.
May I have a more bigger image of "Map your input payload to connectorInput (AutoGenerated by App Integration) object" section?
I was just wondering exactly what kind of Input/Output settings I should make.
Thank you in advance.
Yuto
Thanks for pointing it out, I have updated the image.
Thank you so much!