dev portal account frozen (though I use it regularly)

Not applicable

My portal account (linked to my edge developer account) is frozen. It says it's due to inactivity but I have definitely used it within last one month.

I am not sure who to approach for support now. This account was originally setup with the help of apigee support team (offline request via email if I recall it right). Unfortunately I can't find any email ID to which this request could be made.

Exact error is:

(530 This site was frozen due to inactivity. To unfreeze the site, the site owner must visit dashboard.pantheon.io to visit the site's dashboard).

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1 ACCEPTED SOLUTION

@sanjeev kumar ,

I just unfroze your developer portal, Please try and let us know.

Inactive Site Freezing

Sandbox (Free Trial Org) sites that are over a year old that have not had code commits or other Git activity for 6 months are "frozen". All requests to a frozen site will return a 530 Site Frozen error code, and the site's Dashboard will be unavailable.

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46 REPLIES 46

Thank you @Anil Sagar for the help. It is working now.!

Regards,

Santosh

Anytime 🙂 Keep us posted moving forward if any.

Hi @Anil Sagar ,

Can you please unfreeze the dev portal - http://dev-santoshghalsasi.devportal.apigee.com/

Regards,

Santosh

@Anil Sagar ,

Can you please help unfreeze the dev portal.

Thanks,

Santosh

@Anil Sagar ,

Can you please help unfreeze the dev portal -

http://dev-santoshghalsasi.devportal.apigee.com/

Thanks,

Santosh

Hi @Daniel Johnson - Can you please help and unfreeze my dev portal account -

http://dev-santoshghalsasi.devportal.apigee.com/

Thanks,

Santosh

Hi @Anil Sagar, Could you please unfreeze the dev portal : http://dev-gargitalukdar.devportal.apigee.com/

Thanks!