Why is this error seen while starting a trace? - 'Error while creating trace session'

 
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akoo
New Member

Hi @Akash Prabhashankar,

I've seen this error, most often when a new revision of the API you are working on is uploaded while tracing. In most cases, you can refresh the webpage and turn trace on again-- trace should function fine again.

If the problem persists, please contact our support team.

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3 REPLIES 3

I assume this would be happening across all API proxies. Would restarting the message-processors and then redeploying the proxy help?

Not applicable

I have also seen this type of errors .See the link :https://community.apigee.com/questions/9667/comapi...

Looks like there is intermittent problem with free orgs due to network contigency as mentioned in the referred post.I hope trying after sometime ,the error vanishes.

akoo
New Member

Hi @Akash Prabhashankar,

I've seen this error, most often when a new revision of the API you are working on is uploaded while tracing. In most cases, you can refresh the webpage and turn trace on again-- trace should function fine again.

If the problem persists, please contact our support team.