Unable to start Message Processor on private cloud 4.16.0.1

[gauravjain_59]

Hi

I have created around 7 orgs with each having around 400 APIs.

Now when I have restarted Gateway, the message processor doesn't start and it fails with below error

java.lang.OutOfMemoryError: GC overhead limit exceeded

Also attaching the MP logs

How we can increase the memory to overcome this error ?

Please let us know the file and the location.

Its urgent, any help would be highly appreciated

Thanks

Gaurav

mp-logs.zip

[#2]

Hi there!

Looks like the message-processor is running out of memory. Can you please modify the min and max values for heap and permgen on Message-processor and Router?

Below is the procedure to change the values. Make sure you assign them the enough memory to accumulate 400 api proxies

On Message-Processors:

File: /opt/apigee/customer/application/message-processor.properties

#Heap memory

bin_setenv_min_mem=1024m

bin_setenv_max_mem=40966m

#Permgen

bin_setenv_max_permsize=512m

On Routers:

File: /opt/apigee/customer/application/router.properties

#Heap memory

bin_setenv_min_mem=1024m

bin_setenv_max_mem=2816m

#Permgen

bin_setenv_max_permsize=512m

Thanks,

Archnedra

[gauravjain_59]

Hi @archendra

I am able to increase the router memory and it has updated the setenv.sh file.

But when I have put messageprocessor.properties file and tried to restart mp, it says it's already running. It didn't stop and restarted which was the case with router and then didn't update the setenv.sh file of message-processor.properties.

Please advice

Thanks

Gaurav

[gauravjain_59]

Hi @archendra

How we can increase the below values.

Required to avoid Gateway timeout error when API at backend takes more than 10 mins for response

HTTPTransport.io.timeout.millis property under /opt/apigee/edge-message-processor-4.16.01-0.0.557/conf/http.properties file of edge-message-processor

ServerContainer.io.timeout.millis property under /opt/apigee/edge-router-4.16.01-0.0.557/conf/router.properties file of edge-router

Also are these properties updation will resolve Gateway timeout error ?

Thanks

[gauravjain_59]

I tried increasing the above values but it is still giving Gateway Timeout error.

[#6]

Hi @GAURAV

Are you discussing two issues here?

1)java.lang.OutOfMemoryError: GC overhead limit exceeded

2)Gateway timeout error

Are they connected with each other in your issue?

[gauravjain_59]

Hi @RK4

The issue which we are currently facing is detailed below

https://community.apigee.com/questions/28500/javaioioexception-broken-pipe-issue-when-target-se.html

Urgent help would be highly appreciated.

Thanks