Unable to install apigee due to cassandra and zookeeper.

Hi everyone, while installing apigee on a 5 node cluster I am getting the below error. If anyone can help it would be great.
fatal: [apigee_001]: FAILED! => {"changed": true, "cmd": ["/opt/apigee/apigee-setup/bin/setup.sh", "-p", "ds", "-f", "/opt/apigee/customer/installation/edge-response-4.19.06-dc_1.conf"], "delta": "0:01:26.368991", "end": "2021-01-28 02:29:58.816088", "msg": "non-zero return code", "rc": 1, "start": "2021-01-28 02:28:32.447097", "stderr": "", "stderr_lines": [], "stdout": "INFO: running setup as root\nINFO: changing log location to /tmp/setup-root.log\nUsing defaults from /opt/apigee/customer/installation/edge-response-4.19.06-dc_1.conf\nsetup.sh: Info: Check for system requirements is not enabled.\nsetup.sh: Info: Enable system requirements check by setting ENABLE_SYSTEM_CHECK=y \nsetup.sh: Info: To run system requirements check without installing the profile use -t option\nsetup.sh: Proceeding with HOSTIP 10.194.101.135\n\nService setup apigee-zookeeper\n\nLoaded plugins: fastestmirror, langpacks, priorities, product-id, search-\n: disabled-repos, subscription-manager\n\nThis system is not registered with an entitlement server. You can use subscription-manager to register.\n\nLoading mirror speeds from cached hostfile\n * base: d36uatko69830t.cloudfront.net\n * epel: d2lzkl7pfhq30w.cloudfront.net\n * extras: d36uatko69830t.cloudfront.net\n * updates: d36uatko69830t.cloudfront.net\n59 packages excluded due to repository priority protections\nNo packages marked for update\nValidating setup variables\nChecking for required variables\nChecking required variable ZK_HOSTS...OK\nChecking required variable HOSTIP...OK\nChecking required variable RUN_USER...OK\nChecking required variable RUN_GROUP...OK\n\nCreating /opt/apigee/data/apigee-zookeeper/data and /opt/apigee/data/apigee-zookeeper/logs directories\napigee-configutil: apigee-zookeeper: # OK\nupdated property conf_zoo_quorum in file /opt/apigee/token/application/zookeeper.properties\nupdated property conf_zoo_peertype in file /opt/apigee/token/application/zookeeper.properties\nupdated property conf_zoo_data_myid.id in file /opt/apigee/token/application/zookeeper.properties\napigee-service: apigee-zookeeper: pid=12804\napigee-service: apigee-zookeeper: OK\napigee-service: apigee-zookeeper: Not running (DEAD)\napigee-service: apigee-zookeeper: OK\napigee-configutil: apigee-zookeeper: # OK\napigee-service: apigee-zookeeper: Not running (NO_LOCKFILE)\napigee-service: apigee-zookeeper: status=2, continuing\napigee-service: apigee-zookeeper: OK\napigee-service: apigee-zookeeper: apigee-zookeeper is running\n\nFinished apigee-zookeeper setup\n\n\nService setup apigee-cassandra\n\nLoaded plugins: fastestmirror, langpacks, priorities, product-id, search-\n: disabled-repos, subscription-manager\n\nThis system is not registered with an entitlement server. You can use subscription-manager to register.\n\nLoading mirror speeds from cached hostfile\n * base: d36uatko69830t.cloudfront.net\n * epel: d2lzkl7pfhq30w.cloudfront.net\n * extras: d36uatko69830t.cloudfront.net\n * updates: d36uatko69830t.cloudfront.net\n59 packages excluded due to repository priority protections\nNo packages marked for update\nValidating setup variables\nChecking for required variables\nChecking required variable RUN_USER...OK\nChecking required variable RUN_GROUP...OK\nChecking required variable CASS_HOSTS...OK\nChecking required variable HOSTIP...OK\n\nChecking for optional variables\nFound optional variable CASS_AUTH...OK\nupdated property conf_apigee_sidecar_proxy_mode in file /opt/apigee/token/application/cassandra.properties\nupdated property conf_cassandra_rpc_address in file /opt/apigee/token/application/cassandra.properties\nupdated property conf_cassandra_authenticator in file /opt/apigee/token/application/cassandra.properties\n\nCassandra setup overview\n\ndatacenter dc-1\n- rack ra-1: 10.194.101.136, 10.194.101.134, 10.194.101.135\n\nNote: For non seed nodes the start takes significantly longer\n\nok\nChecking the status of Cassandra before shutdown\napigee-service: apigee-cassandra: apigee-cassandra is not running\napigee-configutil: apigee-cassandra: # OK\napigee-service: apigee-cassandra: Not running (NO_LOCKFILE)\napigee-service: apigee-cassandra: status=2, continuing\napigee-service: apigee-cassandra: OK\napigee-service: apigee-cassandra: apigee-cassandra is running\nError: setup.sh: /opt/apigee/apigee-service/bin/apigee-service exited with unexpected status 1", "stdout_lines": ["INFO: running setup as root", "INFO: changing log location to /tmp/setup-root.log", "Using defaults from /opt/apigee/customer/installation/edge-response-4.19.06-dc_1.conf", "setup.sh: Info: Check for system requirements is not enabled.", "setup.sh: Info: Enable system requirements check by setting ENABLE_SYSTEM_CHECK=y ", "setup.sh: Info: To run system requirements check without installing the profile use -t option", "setup.sh: Proceeding with HOSTIP 10.194.101.135", "", "Service setup apigee-zookeeper", "", "Loaded plugins: fastestmirror, langpacks, priorities, product-id, search-", ": disabled-repos, subscription-manager", "", "This system is not registered with an entitlement server. You can use subscription-manager to register.", "", "Loading mirror speeds from cached hostfile", " * base: d36uatko69830t.cloudfront.net", " * epel: d2lzkl7pfhq30w.cloudfront.net", " * extras: d36uatko69830t.cloudfront.net", " * updates: d36uatko69830t.cloudfront.net", "59 packages excluded due to repository priority protections", "No packages marked for update", "Validating setup variables", "Checking for required variables", "Checking required variable ZK_HOSTS...OK", "Checking required variable HOSTIP...OK", "Checking required variable RUN_USER...OK", "Checking required variable RUN_GROUP...OK", "", "Creating /opt/apigee/data/apigee-zookeeper/data and /opt/apigee/data/apigee-zookeeper/logs directories", "apigee-configutil: apigee-zookeeper: # OK", "updated property conf_zoo_quorum in file /opt/apigee/token/application/zookeeper.properties", "updated property conf_zoo_peertype in file /opt/apigee/token/application/zookeeper.properties", "updated property conf_zoo_data_myid.id in file /opt/apigee/token/application/zookeeper.properties", "apigee-service: apigee-zookeeper: pid=12804", "apigee-service: apigee-zookeeper: OK", "apigee-service: apigee-zookeeper: Not running (DEAD)", "apigee-service: apigee-zookeeper: OK", "apigee-configutil: apigee-zookeeper: # OK", "apigee-service: apigee-zookeeper: Not running (NO_LOCKFILE)", "apigee-service: apigee-zookeeper: status=2, continuing", "apigee-service: apigee-zookeeper: OK", "apigee-service: apigee-zookeeper: apigee-zookeeper is running", "", "Finished apigee-zookeeper setup", "", "", "Service setup apigee-cassandra", "", "Loaded plugins: fastestmirror, langpacks, priorities, product-id, search-", ": disabled-repos, subscription-manager", "", "This system is not registered with an entitlement server. You can use subscription-manager to register.", "", "Loading mirror speeds from cached hostfile", " * base: d36uatko69830t.cloudfront.net", " * epel: d2lzkl7pfhq30w.cloudfront.net", " * extras: d36uatko69830t.cloudfront.net", " * updates: d36uatko69830t.cloudfront.net", "59 packages excluded due to repository priority protections", "No packages marked for update", "Validating setup variables", "Checking for required variables", "Checking required variable RUN_USER...OK", "Checking required variable RUN_GROUP...OK", "Checking required variable CASS_HOSTS...OK", "Checking required variable HOSTIP...OK", "", "Checking for optional variables", "Found optional variable CASS_AUTH...OK", "updated property conf_apigee_sidecar_proxy_mode in file /opt/apigee/token/application/cassandra.properties", "updated property conf_cassandra_rpc_address in file /opt/apigee/token/application/cassandra.properties", "updated property conf_cassandra_authenticator in file /opt/apigee/token/application/cassandra.properties", "", "Cassandra setup overview", "", "datacenter dc-1", "- rack ra-1: 10.194.101.136, 10.194.101.134, 10.194.101.135", "", "Note: For non seed nodes the start takes significantly longer", "", "ok", "Checking the status of Cassandra before shutdown", "apigee-service: apigee-cassandra: apigee-cassandra is not running", "apigee-configutil: apigee-cassandra: # OK", "apigee-service: apigee-cassandra: Not running (NO_LOCKFILE)", "apigee-service: apigee-cassandra: status=2, continuing", "apigee-service: apigee-cassandra: OK", "apigee-service: apigee-cassandra: apigee-cassandra is running", "Error: setup.sh: /opt/apigee/apigee-service/bin/apigee-service exited with unexpected status 1"]}

fatal: [apigee_001]: FAILED! => {"changed": false, "msg": "Rescue is not available"}

0 2 393
2 REPLIES 2

Not applicable

Did you run system check before installing?

Is the installing user root privileged?

Thank you for your answer. Yes i did both.