APIGEE Edge and Developer Portal Login issue

Dear Team,

@anil Sagar,

I am not able to do enterprise login after SAML Authorisation from Pingfed, getting saml error with below message, it seems the error

Response issue time is either too old or with date in the future, skew 60, time 2020-10-12T01:24:13.388Z

verified with the internal pingfed team, it is working fine from their end. I had tried login to different environments within company IT permises and outside company permises. However still getting this same error

Internal Pingfed team suggesting that to check the date/ time zone settings at APIGEE server end? It seems a time synchronization issue loginerror.png

looking help to resolve at earliest

Thanks,

Poomurugan

0 1 244
1 REPLY 1

This means the timestamp sent in your SAML assertion aren't close enough to the current time, as determined by Apigee servers.

You'll need to correct the timestamps the SAML server (pingfed) is sending us. Depending on how your SAML server works, this may be achievable by correcting the system clock.

In general we recommend using NTP to keep your SAML server's clock in sync.