Management server and cassandra not recognising the gateway-1

[lipigandhi3196]

Setup Information:

1. We have installed 9 node component in the internal zone wit MP_Pod=gateway.
2. And created the Org. and Env for it.
3. We have installed router and message processor in Amber Zone with MP_Pod=gateway-1
4. And created New Org. and Env.
5. And assocaited it with the cassandra/zookeeper/Management Server/Postgres/Qpid that are in the internal zone.

But we are getting the error that datastores not associated with the pod of the organization.

Because when we try to see the available pods, from management server -. We are not able to see the gateway-1.

I think , the management server and cassandra are not recognising the new created gateway-1 pod. Even no new data is added in cassandra and Management server log after complete installation of Router and Message Processor.

Can anyone please help me resolve this issue.

Thank you!

@Anil Sagar @ Google @Raja Sekhar

[#2]

did you follow this?

https://docs.apigee.com/private-cloud/v4.18.05/adding-router-or-message-processor-node

[lipigandhi3196]

yes those are added correctly.

1. We created Organization
2. Created the Env. and useres
3. And added the MP and Router by its uuid

[#4]

are both the organizations added to the pods?

[#5]

you can try below option from https://docs.apigee.com/private-cloud/v4.18.05/adding-data-center

apigee-adminapi.sh orgs pods add -o orgName -r dc-2 -p gateway-2 \
  --admin adminEmail --pwd adminPword --host localhost

[lipigandhi3196]

We are getting the below error:

keymanagemnet.service.datastorenotadded in the logs. And it is showing environment="null@" and type=null too.

1. Also to resolve the issue we tried:
2. Tried restarting the components
3. Cassandra repair tool
4. Tried to add cassandra manually

But still facing the issue.

Can anyone help please.