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Question by Benjamin Goldman · Aug 07, 2015 at 09:02 PM · 291 Views Private Clouderrorson-prem

org:myorg env:myenv NIOThread@1 INFO MESSAGING.FLOW - SyncExecutionStrategy.execute() : SyncExecution failed unexpectedly with message : Access Denied for client ip : xx.xx.xx.xx

we just started sending a lot of traffic through a couple of systems that have been accidentally not handling traffic for a while and started seeing this message in the message-processor logs:

org:myorg env:myenv NIOThread@1 INFO MESSAGING.FLOW - SyncExecutionStrategy.execute() : SyncExecution failed unexpectedly with message : Access Denied for client ip : xx.xx.xx.xx

the ip address in question is not one of our other servers - so the message seems a bit bizarre to us.

Does anyone ahve a clue what this might be?

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Answer by Venkataraghavan · Jan 28, 2016 at 01:32 PM

@Benjamin Goldman

The Access Denied message is thrown because an Access Control Policy has been set up that allows only specific IPs (and denies the rest).

http://docs.apigee.com/api-services/reference/access-control-policy

While I understand that it is unlikely , Could you please check (just to be sure) if there are any processes on the server (backup of the load balancer) that are likely to be sending out requests ?

Also, if this is recurring, it may be worthwhile to set up tcpdump between the specific src and destination servers (i.e the backup load balancer and the message processor) to ascertain if there has been any request sent.

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