APIGee Support Help

techteam
Participant I

Is there a phone number to contact for developer/app related support concerns with APIgee? I'm unable to contact with anyone from the phone number listed at the bottom of our monthly invoice. It just says to go to google.com/support and hangs up. We are also unable to file a support ticket. We have requested access to the support system multiple times now, but have received no response so far.

We have an paid account, but organization administrators don't seem to have access to contact support by default? How do we contact support?

We're experiencing issues with our app in some regions in China where users are not able to login/access features on the app. Where would be the best place to start troubleshooting with an APIgee support team member?

0 1 310
1 REPLY 1

Hi there. It looks like you should have received replies today and last week on your support access enquiries. Check junk folder if you haven't seen any response.

If needed, try using forgot password option with your account.