no valid responses from MP(s), throwing error

[sriharimandadi]

I am creating a new environment to an existing pod/org, I have created the new environment and associated it to our 9 existing MPs with management api call, we hv other envirments they are working fine.. for new environment created VH, keystore, truststore and deployed a proxy also.. everything looks good..

but when I try to enable trace getting below error ( management server logs), can you please advise what could be the reason.. when I tried to see th MP

2020-02-14 13:46:28,486 org:ORG1 env:ENV1 target:/v1/organizations/ORG1/environments/ENV1/apis/_prxy-dotid/revisions/1/debugsessions contextId: action:CREATE qtp1496220730-1088958 ER ROR DISTRIBUTION - DebugSessionAPI.createDebugSession() : no valid responses from MP(s), throwing error 2020-02-14 13:46:28,488 org:ORG1 env:ENV1 target:/v1/organizations/ORG1/environments/ENV1/apis/_prxy-dotid/revisions/1/debugsessions contextId: action:CREATE qtp1496220730-1088958 ER ROR REST - ExceptionMapper.toResponse() : Returning error response : ErrorResponse{errorCode = distribution.CreateDebugSessionFailed, errorMessage = Failed to create DebugSession 1581705987499}

[adevegowda]

Possible causes for getting the error "no valid response from MP(s)" is that the specific environment may not be loaded on Message Processor(s) or there could be some other issue.

This playbook provides detailed instructions on how to troubleshoot and resolve the issue around failing to create trace session. Please refer to it and see if you can resolve the issue.

If the issue persists, then please contact Apigee Support team.

[#3]

Did you try

https://docs.apigee.com/private-cloud/v4.18.05/allowing-trace-tool-access-local-ip-addresses