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Sharing Support portal cases

Posted on 09-15-2019 03:16 AM
rupalisingh-e
New Member
Reply posted on --/--/---- --:-- AM

Hi,

we have initially admin account in APIGEE support portal which was shared among different users . for security reasons we have created new accounts .

Now these new accounts want to see the cases created using admin account.

Is there is any option so that admin account can share the cases with one of the new accounts,


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Posted on --/--/---- --:-- AM
dchiesa1
Staff
Reply posted on --/--/---- --:-- AM

I hate to say it..... but can you open a support case to ask for this?

🙂

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Posted on --/--/---- --:-- AM
amrutachandankh
Bronze 3
Bronze 3
In response to dchiesa1
Reply posted on --/--/---- --:-- AM

Hello @Dino-at-Google ,

I am not able to see vendor cases raised in my org by collegues(using diffrent id's).Is there any way to check those cases in apigee.

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