{ Community }
  • Academy
  • Docs
  • Developers
  • Resources
    • Community Articles
    • Apigee on GitHub
    • Code Samples
    • Videos & eBooks
    • Accelerator Methodology
  • Support
  • Ask a Question
  • Spaces
    • Product Announcements
    • General
    • Edge/API Management
    • Developer Portal (Drupal-based)
    • Developer Portal (Integrated)
    • API Design
    • APIM on Istio
    • Extensions
    • Business of APIs
    • Academy/Certification
    • Adapter for Envoy
    • Analytics
    • Events
    • Hybrid
    • Integration (AWS, PCF, Etc.)
    • Microgateway
    • Monetization
    • Private Cloud Deployment
    • 日本語コミュニティ
    • Insights
    • IoT Apigee Link
    • BaaS/Usergrid
    • BaaS Transition/Migration
    • Apigee-127
    • New Customers
    • Topics
    • Questions
    • Articles
    • Ideas
    • Leaderboard
    • Badges
  • Log in
  • Sign up

Get answers, ideas, and support from the Apigee Community

  • Home /
  • General /
avatar image
0
Question by Denis Kalitviansky · Jun 22, 2019 at 04:36 PM · 84 Views analyticsqpidrmp

Analytics not sent from RMP to QPID

Hello,


We have three Management Servers with all the components and two RMP servers that we installed in a different segment that only have RMP components.

Segment 1:

- Srv1: DS,MS,RMP
- Srv2: DS,MS,SAX,RMP
- Srv3: DS, SAX, RMP

Segment 2:

Srv4 – RMP
Srv5 - RMP
The problem that we are having is with Analytics, we don’t see any data on the dashboard for the new environments (Installed on Srv4&5) that are not in the same segment with Postgres and MS servers

We went through all the Analytics debugging and all the checks were successful:

https://docs.apigee.com/api-platform/troubleshoot/analytics/data-not-showing-analytics-dashboards



When we check the QPID queue with the following command:

qpid-stat -q

And make request to a proxy to the environment on which we don’t see analytics, we see that the “bytesIn” and “bytesOut” does not grow.

Also when we do “netstat” we see that RMP does not open a port to Analytics servers.


network ports are open (TCP ports, every protocol)

analytics that on server1,2,3 sent and working (they are in the same servers that qpids \ pg sits).

We first thought that this is a firewall problem with AMQP protocol that MP\R uses to send data to QPID, but we didn't see any activity with tcpdup from RMP servers(4,5)

We are looking on port 5672 (according to Apigee ports) , is this correct, are RMP need to open network call to QPID servers and pass the analytics?

Any ideas how to debug this?



Thanks,

Comment
Add comment
10 |5000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by Apigeeks only
  • Viewable by the original poster
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Close

0 Answers

  • Sort: 

Follow this Question

Answers Answers and Comments

59 People are following this question.

avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image

Related Questions

How to handle situation when the SDD/ HDD of the installation of /data is full or have reached warnining level? 1 Answer

What kind of analytics is available for push notifications? 1 Answer

analytics group deletion 1 Answer

Developer portal User apps analytics, An error occurred while fetching data? 1 Answer

Analyze- Dashboard data not coming up 1 Answer

  • Products
    • Edge - APIs
    • Insights - Big Data
    • Plans
  • Developers
    • Overview
    • Documentation
  • Resources
    • Overview
    • Blog
    • Apigee Institute
    • Academy
    • Documentation
  • Company
    • Overview
    • Press
    • Customers
    • Partners
    • Team
    • Events
    • Careers
    • Contact Us
  • Support
    • Support Overview
    • Documentation
    • Status
    • Edge Support Portal
    • Privacy Policy
    • Terms & Conditions
© 2021 Apigee Corp. All rights reserved. - Apigee Community Terms of Use - Powered by AnswerHub
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Create an article
  • Post an idea
  • Spaces
  • Product Announcements
  • General
  • Edge/API Management
  • Developer Portal (Drupal-based)
  • Developer Portal (Integrated)
  • API Design
  • APIM on Istio
  • Extensions
  • Business of APIs
  • Academy/Certification
  • Adapter for Envoy
  • Analytics
  • Events
  • Hybrid
  • Integration (AWS, PCF, Etc.)
  • Microgateway
  • Monetization
  • Private Cloud Deployment
  • 日本語コミュニティ
  • Insights
  • IoT Apigee Link
  • BaaS/Usergrid
  • BaaS Transition/Migration
  • Apigee-127
  • New Customers
  • Explore
  • Topics
  • Questions
  • Articles
  • Ideas
  • Badges