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Question by Nagashree B · Apr 04 at 05:01 PM · 90 Views edge uiloginreset password

Edge UI account Password expiry policy

Is there any configuration in Edge UI to set password expiry for user accounts.

I have referred to the below docs

https://docs.apigee.com/api-platform/system-administration/global-user-password-security-behavior

Of late we are seeing "Unknown Username and Password Combination" error for Edge UI login, at intervals of 3-4 weeks on Apigee on-prem 4.18.05. Users are able to login only if passwords are reset.

There have been no recent upgrades to our Apigee installation. I can assure you we didn't reach the 5 failed login attempts, and some users had passwords stored in Chrome as well.

Any pointers on what could possibly be causing this issue?

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Answer by Nagashree B   · Apr 15 at 11:32 PM

Finally figured out the cause for this. The openldap has the default password policy entry that has 30 day expiry set for the policy and only the sysadmin (bound to a different pwdPolicySubEntry) has the password policy set to never expire.

Thanks to the post below, we were able to setup the service account user with a never expire password policy.

https://community.apigee.com/articles/39204/how-to-setup-a-password-policy-for-a-single-orgadm.html

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