503 Unavailable Service Response

Report Inappropriate Content · 07-06-2015 09:05 AM

Over the weekend I found my endpoint began returning a 503, however I haven't modified my proxy or policies any. How would I go about resolving this?

<html>
    <body>
        <h1>503 Service Unavailable</h1>
No server is available to handle this request.


    </body>
</html>

anilsr

Dear @Warren Sadler ,

You can able to debug issue using trace option and find out whether it's an issue with policies or target endpoint (backend server).

I believe it's due to target server returning 503 error.

Please click on trace option in your API Proxy and debug for the error by making an API call. For example see screenshot below.

Cheers,

Anil Sagar

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Thank you for the prompt response. Currently we are trying to ensure our request is sent as we assume it should be using the trace and things seem to be in working order on that end.

sudheendras

Can you access your backend service directly?

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No, our target endpoint is a third party api.

sudheendras

That's Ok, but is it accessible from your system? The screenshot of trace window indicates that service is either not accessible or it's down currently.

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Did u create 'TargetServer' ? if yes then try skipping the protocol ( skip http/https ), that worked for me.