Need to turn off case sensitivity of email address for Company Invitations

[bwhouseworth]

I am working on implementing Monetization and while testing out the company invitation process, I have found that the e-mail entered on the invite must match how the email was entered when the user registered. This is not user friendly at all and I need to remove this case sensitivity.

During the registration process, the email address entered is not case sensitive. For example, if a user registers with Test@mail.com, another user cannot also then use test@mail.com. However, during the company invite process, if you enter test@mail.com it will display an error message stating that this developer does not exist in your org.

Again, I am trying to eliminate this inconsistency. Has anyone else run into this and come up with a solution? Is there simply an option somewhere that I can change?

[jerryliu862]

I alos meet the issue. Any one can help?

[rvenk_kasu]

we ran in to same issue any solution or fix for it.

[corescan]

Same issue - using Apigee developer portal, Team invitations do not work unless the email is entered with correct casing. Horrible user experience.

[matt-google]

Can you clarify if you're talking about the Integrated portal? There are no known case sensitivity issues with the Integrated portal's team feature - if you know of one we'd love to hear more.