Apigee Edge User Limits - What are the 2 Apigee-drupal accounts that I cannot remove ?

[#1]

Hi all,

My account is limited to 3 users and I've got a warning because I have a total of 5 users.

However there are 2 users I have no clue of what is it:

• apigee-drupal+MYDomain_wdiv@google.com
• apigee-drupal+MYDOMAIN_sste@google.com

I am the account owner but I don't have the right to remove these 2 users.

Can someone tell me what are these 2 users (is it automatically created by Apigee) and how can I remove them?

Thanks a lot,

Quentin

[sidd-harth]

Hi @Qover, I guess you are an Apigee Edge Cloud Enterprise user with a Business Plan(5 users & 3 env). These 2 accounts should have been added by Apigee staff who provisioned the account.

Try talking to your Apigee Point of contact or raise a ticket here,

https://apigee.com/about/support/portal

[#3]

Thanks.

Actually I contacted them via the support portal and below is their answers:

Your organization support plan is under "Community Only". Please post your query at https://community.apigee.com/index.html and other expert contributors/we will be able to assist.

So basically you tell me I can not get such support on the community page and Apigee tell me I can't get a support via the support ticket...

[sidd-harth]

Well, you did not mention your org plan.

The Community Edition is a Free account and hence it is limited to 1 user as per Apigee docs.

I am also using a Community Account, but I dont see @google.com accounts. Unfortunately, we can't do much as it is a Community edition.