KVM Policy - Run Execution Time > 1000ms

Hi All,

We are seeing Elapsed time more than 1000ms when trying to read from our KVM Policy. Our usual process completes in <1ms. Following a request trace shows that the time to read from the KVM is now closer to 300 seconds(which is the first policy <Request - Pre Flow>), whilst the rest of the flow is intact.

7787-kvm-overtime.png

Can we please have someone investigate what is causing this issue.

Thanks

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You need to contact Apigee support to help diagnose this problem.