Need to use reset password for each login

Not applicable

Hi,

every time I want to login to Apigee I need to use reset password functionality because even when I use correct email and password I'll end up with the message: "Unable to verify email or password. Please try again." Even when I reset the password and log out I need to use reset the password again for login.

Please, can you help me? It's really annoying to do it every day (sometimes 2 times a day).

Thanks,

Juraj Hrinik

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3 REPLIES 3

yes, this has been seen before. Can you please contact Apigee support?

It could be a case issue. Lowercase vs uppercase email. I'm not sure.

Apigee Support would know.

I'd like to but I can't log in into support portal because my email/password don't work. I'm just getting this message: "Please check your username and password. If you still can't log in, contact your Salesforce administrator."

Gosh, that sounds frustrating.

OK I'm going to send you an email.