Apigee edge enterprise Login Issue

umannggoel
Participant II

Hi All,

I am not able to login to my Apigee edge account, every time it redirects to the below page.Attached the image,The same thing is happening for my each account.

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1 ACCEPTED SOLUTION

I was getting the same error. But now I'm able to login but I am facing the following error

"The user xxxxxxx does not belong to an organization. If you just signed up, it may take up to 3 hours for your organization to be provisioned. You will receive email confirmation from us and can begin trying the product at that time."

Side note: the actual APIs are still functional though. It's just the login to the management GUI that's failing.

I did notice that Apigee is currently in a maintenance window: https://status.apigee.com/

The window is scheduled to get over by 10 pm PDT.

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6 REPLIES 6

umannggoel
Participant II

We are getting the below error.

7368-loginissue.jpg

I was getting the same error. But now I'm able to login but I am facing the following error

"The user xxxxxxx does not belong to an organization. If you just signed up, it may take up to 3 hours for your organization to be provisioned. You will receive email confirmation from us and can begin trying the product at that time."

Side note: the actual APIs are still functional though. It's just the login to the management GUI that's failing.

I did notice that Apigee is currently in a maintenance window: https://status.apigee.com/

The window is scheduled to get over by 10 pm PDT.

@Cladius Fernando

Thanks for the prompt response, Even I was getting same error as you mentioned.

Will wait till the maintenance time is over.

Please try logging in now. It's working fine for me.

Thanks for the update @Umanng & @Cladius Fernando, I have an important demo planned for today around 10pm PDT. I hope the eval account works fine 🙂

@Siddharth Barahalikar The issue is resolved now, I am able to login.