Microgateway and firewall of private cloud

[#1]

Do you have any guide/tutorial on setting up or bypassing firewalls for microgateways in a private cloud environment?

[rmishra]

What are you trying to do?

[#3]

Trying to reach out an internal service and receiving service unavailable error(code 503). On Trace it indicates an issue with Northbound connection.

[rmishra]

First, make an obvious test , try to login to the server hosting the microgateway and make a curl request to the same service.

• Does it succeed? It's not a network issue
• Does it fail? It may be a network issue
  • Are you sure the service you are trying to hit is running?

You need to request your Network Team to trace the request the request at a TCP level and see who is dropping the packet. If it is s indeed a firewall issue, they will need to open the firewall port for the source-destination combination. It's not a problem you can solve as a developer.