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Question by Soham Roy · Jun 14, 2018 at 01:02 PM · 32 Views microgatewayfirewall

Microgateway and firewall of private cloud

Do you have any guide/tutorial on setting up or bypassing firewalls for microgateways in a private cloud environment?

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avatar image Rahul M · Jun 14, 2018 at 01:50 PM 0
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What are you trying to do?

avatar image Soham Roy Rahul M · Jun 14, 2018 at 01:57 PM 0
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Trying to reach out an internal service and receiving service unavailable error(code 503). On Trace it indicates an issue with Northbound connection.

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Answer by Rahul M · Jun 14, 2018 at 02:07 PM

First, make an obvious test , try to login to the server hosting the microgateway and make a curl request to the same service.

  • Does it succeed? It's not a network issue
  • Does it fail? It may be a network issue
    • Are you sure the service you are trying to hit is running?

You need to request your Network Team to trace the request the request at a TCP level and see who is dropping the packet. If it is s indeed a firewall issue, they will need to open the firewall port for the source-destination combination. It's not a problem you can solve as a developer.

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