Edge UI not starting

I am performing an AIO installation of APIGEE edge and seeing an issue where, edge ui is not starting. Checked the logs, it says failed to bind address as address already in use. When checked with command lsof -i:9000, I see that the port is used by nginx processes . On killing those processes using 9000 ,, I was able to start the UI but then apigee-lb not running. I also tried to change the port of the edge-ui by following the steps here https://docs.apigee.com/private-cloud/v4.18.01/setting-port-number-edge-ui, but no luck , it is still using port 9000.

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Looks like the documented steps to change UI port does not work. Raised support ticket and got a work around to make this work.

Thanks.

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@Rajesh Mishra Can you please help here.

You need to look in the log files.

the problem can be:

  • out of disk space
  • out of file handles
  • missing configuration
  • out of memory
  • something else.

The log files will tell you. Have you consulted in the operations guide? The troubleshooting guide? These docs will tell you where to find the relevant log files for the UI, the LB, etc.

I was able to find the reason of edge UI not starting but was not able to resolve this with help of the document https://docs.apigee.com/private-cloud/v4.18.01/setting-port-number-edge-ui

Looks like the documented steps to change UI port does not work. Raised support ticket and got a work around to make this work.

Thanks.