503 error - The Service is temporarily unavailable

Not applicable

Hello,

I'm getting this error: The Service is temporarily unavailable

when calling this URL: https://public.rxweb-pre.com/pps-public-env5/api/v1/health

but only intermittently - it works sometimes

Could you please check?

Thanks

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3 REPLIES 3

sidd-harth
Participant V

Hi @Ambuj Sinha, did you check your Trace session? Is the API call reaching your target?

Where are you getting this error & which Apigee account are you using Public/Private/On-Prem?

If you are using the Apigee public cloud account & your API call is not reaching the target, then it usually happens due to heavy load on the public cloud as there are many evaluation accounts.

And it's a private account

@Siddharth Barahalikar - any ideas on this please?