Edge-UI password reset after upgrade

Not applicable

Hi,

We recently upgrade our edge platform from 4.17.09 to 4.18.01. After upgrade most of Edge-UI users are not able login. For logging, they had to reset password, and then only with new credentials they are able to login.

Did anyone else faced such issue ?

Does anyone know root cause of this ?

How this can be prevented ?

Thanks

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2 REPLIES 2

nsureshindia
Participant II

I'm also facing this issue in 4.18.x version. Our org users forgot password not sending password reset e-mail /link

nsureshindia
Participant II

Seems any config tamper issue after upgrade or SMTP connectivity issue, I suppose

Please refer

https://community.apigee.com/questions/63754/forgot-you-password-page-error.html