How does a user cancel their subscription to a paid-for subscription package?

sharped
Participant II

Hi,

I'm trying to understand some of the user journeys involved with monetization.

If a user purchases a paid-for subscription package, using the Worldpay module in the developer portal, and at a later date wishes to cancel that subscription, what is the mechanism by which they would do this? Is there an option within the developer portal interface ? Or is this something that they need to contact our support team to do.

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