Error message: "Oops, we got an error on the backend, please try again"

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I'm trying to use the "Forgot Your Password?" page in Edge, I type the email and click in Submit button but an error is shown:

Oops, we got an error on the backend, please try again.

In the browser console the error message is:

Failed to load resource: the server responded with a status of 500 (Internal Server Error)

As you can see, is not very intuitive message.

Is there any log file where the details of this errors is saved?

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2 REPLIES 2

Hi,

I am facing the same issue, can you help if you fixed this issue?

Load the page with hard refresh or open on new browser.