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Not able to open support ticket

Posted on 01-12-2018 01:51 AM
tjain152
New Member
Reply posted on --/--/---- --:-- AM

Unable to create any support ticket on support portal. Anyone else facing the similar issue?

Its giving error like "CaseTrigger: execution of AfterInsert caused by: System.FinalException: Record is read-only Class.CaseTriggerHandler.process: line 9, column 1 Trigger.CaseTrigger: line 2, column 1".

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Posted on --/--/---- --:-- AM
anilsr
Staff
Reply posted on --/--/---- --:-- AM

@salofi Tautuaa , @Venkataraghavan Any idea ?

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Posted on --/--/---- --:-- AM
Not applicable
Reply posted on --/--/---- --:-- AM
@Tarun Jain

Sorry for the inconvenience caused. Did you encounter this error when you were trying to raise a Support case versus a Service request? In the interin, I will open up a case for you while we work on getting this fixed.

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