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New TLS certificate not visible

Posted on 10-29-2017 04:11 AM
Not applicable
Reply posted on --/--/---- --:-- AM

I have installed a new certificate to replace one that was expired for our virtual host on Edge on public cloud.

After waiting a few hours the new certificate is still not visible.

I have deleted and re-created the Keystore but this has made no difference.

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Posted on --/--/---- --:-- AM
cmbrown
Staff
Reply posted on --/--/---- --:-- AM
@Sam Shore

I would contact our Global Support Center for this issue.

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Posted on --/--/---- --:-- AM
kirill-ageev
New Member
Reply posted on --/--/---- --:-- AM

Try uploading via API, it may return you some specific error docs

Also check your environment, you may be uploading to the wrong one.

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Posted on --/--/---- --:-- AM
Not applicable
Reply posted on --/--/---- --:-- AM

This has now been resolved by Global Support. I'm still waiting on the full analysis but it seems to have been a router configuration issue within Apigee Cloud.

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