Unable to login to Management console

[#1]

Unable to login to management console after Installing APIGEE and organization setup.

Verified users and organizations on postman and all looks good. Tried running

http://XXXX:8080/v1/organizations/test/environments/sandbox/provisioning/axstatus on postman and received below message.

{ "environments": [ { "components": [ { "hosts": "[localhost]", "message": "success", "name": "qs", "status": "SUCCESS", "uuid": "[a3a13a9c-20d9-451e-9bba-6b7eeb5b13b4]" }, { "hosts": "[localhost]", "message": "", "name": "pg", "status": "UNKNOWN", "uuid": "[a165d83c-b846-4391-9a21-b572b5108212]" } ], "message": "", "name": "sandbox" } ], "organization": "test", "status": "FAILURE" }

Please advice.

Thanks,

Praveen

[DChiesa]

Hi Praveen. You wrote:

Unable to login to management console after Installing APIGEE and organization setup.

Can you please provide some additional information?

What SPECIFICALLY are you trying? what are you seeing? What are you expecting to see?

Screenshots will help.

Did you create a new user for the on-prem install, as per the doc with a command like

/opt/apigee/apigee-service/bin/apigee-service apigee-provision setup-org -f /tmp/config-aio.txt<br>

Have you checked the UI log file? There may be messages in that file indicating the problem.

You may need to verify or reset credentials of the user you created. Are you able to do that with the ldapsearch and ldappasswd commands, as per this doc page?

[hireshoban]

@Praveen Praveen

Have you tried apigee docker? With docker you can't go wrong as it does not matter with what OS/packages/version etc you are on ;). Just give it a try as the steps are pretty straight forward and compare.

https://apigee.com/about/tags/docker

All the best

[#4]

Here is the error message from UI log:

apigee-configutil: edge-sap-ui: # OK # in pid 8595, pgrp=5555 -> 8595 [warn] application - Logger configuration in conf files is deprecated and has no effect. Use a logback configuration file instead. [warn] application - /apigee4/apigee/edge-sap-ui-4.17.01-0.0.3720/conf/application.conf: 82: session.secure is deprecated, use play.http.session.secure instead [warn] application - /apigee4/apigee/edge-sap-ui-4.17.01-0.0.3720/conf/application.conf: 83: session.maxAge is deprecated, use play.http.session.maxAge instead [warn] application - /apigee4/apigee/edge-sap-ui-4.17.01-0.0.3720/conf/application.conf: 84: session.httpOnly is deprecated, use play.http.session.httpOnly instead [info] play.api.Play - Application started (Prod) [info] p.c.s.NettyServer - Listening for HTTP on /0.0.0.0:9000 [warn] application - /apigee4/apigee/edge-sap-ui-4.17.01-0.0.3720/conf/apigee-base.conf: 11: csrf is deprecated, use play.filters.csrf instead [warn] application - /apigee4/apigee/edge-sap-ui-4.17.01-0.0.3720/conf/application.conf: 11: application.secret is deprecated, use play.crypto.secret instead [warn] application - merge of /apigee4/apigee/edge-sap-ui-4.17.01-0.0.3720/conf/apigee.conf: 101,/apigee4/apigee/edge-sap-ui-4.17.01-0.0.3720/conf/application.conf: 91: ws is deprecated, use play.ws instead utils.UiException: Internal Error at utils.UiException.makeExceptionWithSteps(UiException.java:40) at controllers.NonSecure.authenticate(NonSecure.java:172) at router.Routes$anonfun$routes$1$anonfun$applyOrElse$23$anonfun$apply$23.apply(Routes.scala:2873) at router.Routes$anonfun$routes$1$anonfun$applyOrElse$23$anonfun$apply$23.apply(Routes.scala:2873) at play.core.routing.HandlerInvokerFactory$anon$5.resultCall(HandlerInvoker.scala:139) at play.core.routing.HandlerInvokerFactory$JavaActionInvokerFactory$anon$14$anon$3$anon$1.invocation(HandlerInvoker.scala:127) at play.core.j.JavaAction$anon$1.call(JavaAction.scala:70) at play.http.DefaultHttpRequestHandler$1.call(DefaultHttpRequestHandler.java:20) at actions.ForceHttps.call(ForceHttps.java:29) at play.core.j.JavaAction$anonfun$7.apply(JavaAction.scala:94) at play.core.j.JavaAction$anonfun$7.apply(JavaAction.scala:94) at scala.concurrent.impl.Future$PromiseCompletingRunnable.liftedTree1$1(Future.scala:24) at scala.concurrent.impl.Future$PromiseCompletingRunnable.run(Future.scala:24) at play.core.j.HttpExecutionContext$anon$2.run(HttpExecutionContext.scala:40) at play.api.libs.iteratee.Execution$trampoline$.execute(Execution.scala:70) at play.core.j.HttpExecutionContext.execute(HttpExecutionContext.scala:32) at scala.concurrent.impl.Future$.apply(Future.scala:31) at scala.concurrent.Future$.apply(Future.scala:492) at play.core.j.JavaAction.apply(JavaAction.scala:94) at play.api.mvc.Action$anonfun$apply$1$anonfun$apply$4$anonfun$apply$5.apply(Action.scala:105) at play.api.mvc.Action$anonfun$apply$1$anonfun$apply$4$anonfun$apply$5.apply(Action.scala:105) at play.utils.Threads$.withContextClassLoader(Threads.scala:21) at play.api.mvc.Action$anonfun$apply$1$anonfun$apply$4.apply(Action.scala:104) at play.api.mvc.Action$anonfun$apply$1$anonfun$apply$4.apply(Action.scala:103) at scala.Option.map(Option.scala:146) at play.api.mvc.Action$anonfun$apply$1.apply(Action.scala:103) at play.api.mvc.Action$anonfun$apply$1.apply(Action.scala:96) at play.api.libs.iteratee.Iteratee$anonfun$mapM$1.apply(Iteratee.scala:524) at play.api.libs.iteratee.Iteratee$anonfun$mapM$1.apply(Iteratee.scala:524) at play.api.libs.iteratee.Iteratee$anonfun$flatMapM$1.apply(Iteratee.scala:560) at play.api.libs.iteratee.Iteratee$anonfun$flatMapM$1.apply(Iteratee.scala:560) at play.api.libs.iteratee.Iteratee$anonfun$flatMap$1$anonfun$apply$14.apply(Iteratee.scala:537) at play.api.libs.iteratee.Iteratee$anonfun$flatMap$1$anonfun$apply$14.apply(Iteratee.scala:537) at scala.concurrent.impl.Future$PromiseCompletingRunnable.liftedTree1$1(Future.scala:24) at scala.concurrent.impl.Future$PromiseCompletingRunnable.run(Future.scala:24) at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:40) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(AbstractDispatcher.scala:397) at scala.concurrent.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260) at scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339) at scala.concurrent.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979) at scala.concurrent.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107) Caused by: java.lang.ExceptionInInitializerError at controllers.Secure.getSystemResourceUrlBuilder(Secure.java:315) at controllers.NonSecure.supportsAuthenticateAndGetExpiry(NonSecure.java:791) at controllers.NonSecure.gatewayAuthenticateAndGetResponse(NonSecure.java:805) at controllers.NonSecure.authenticate(NonSecure.java:120) ... 39 more