Unable to Create Organization and Organization user

[#1]

I am getting error while creating Organizations

!!!! Error !!!! HTTP STATUS CODE: 500 { "code" : "organizations.ApplicationDatastoreServerIssue", "message" : "application-datastore(cassandra) servers are down or not registered for central pod.", "contexts" : [ ] }

ERROR: Creating organization myorg failed. Continue anyhow? y/n (y): y Associate the pod for the organization !!!! Error !!!! HTTP STATUS CODE: 404 { "code" : "organizations.OrganizationDoesNotExist", "message" : "Organization : myorg does not exist", "contexts" : [ ] } ERROR: Specifying pod gateway for organization myorg failed. ERROR: Adding Sysadmin User as Org admin failed.

[#2]

@aaricia veeta, Similar issue has been discussed here. Lets know the outcome.

[#3]

I have gone through this discussion before. The podinstallation looks good. It does not make sense to reinstall when all components are up in running.

[root@instance-4 edge]# /opt/apigee/apigee-service/bin/apigee-all status

+ apigee-service apigee-cassandra status apigee-service: apigee-cassandra: OK

+ apigee-service apigee-openldap status apigee-service: apigee-openldap: OK

+ apigee-service apigee-zookeeper status apigee-service: apigee-zookeeper: OK

+ apigee-service edge-management-server status apigee-service: edge-management-server: OK

+ apigee-service edge-message-processor status apigee-service: edge-message-processor: OK

+ apigee-service edge-router status apigee-service: edge-router: OK

+ apigee-service edge-ui status apigee-service: edge-ui: OK

[#4]

As discussed in the link; missing of "application-datastore" seem to be the root cause. are you able to see specified data store in the verify pod installation step?

[#5]

The datastore components are cassandra and zookeeper.Which are runnining OK

[#6]

The Pods results have no error:

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 10.0px 'Courier New'}

[root@instance-4 edge]# curl http://localhost:8080/v1/o/organization/pods

{

"code" : "organizations.OrganizationDoesNotExist",

"message" : "Organization : organization does not exist",

"contexts" : [ ]

}[root@instance-4 edge]# curl -u /localhost:8080/v1/servers?pod=central

[ {

"externalHostName" : "instance-4",

"externalIP" : "",

"internalHostName" : "instance-4",

"internalIP" : "",

"isUp" : true,

"pod" : "central",

"reachable" : true,

"region" : "dc-1",

"tags" : {

"property" : [ {

"name" : "dp.color",

"value" : "green"

}, {

"name" : "release.id",

"value" : "170213_02"

}, {

"name" : "http.management.port",

"value" : "8080"

}, {

"name" : "rpm.name",

"value" : "apigee-rpm-1.0.0.1231.a3c2a51.1708010539-170213_02"

}, {

"name" : "started.at",

"value" : "1505702333896"

}, {

"name" : "startup.interval",

"value" : "11806"

}, {

"name" : "rpc.port",

"value" : "4526"

}, {

"name" : "Profile",

"value" : "ManagementServer"

}, {

"name" : "startup.time",

"value" : "11 seconds "

}, {

"name" : "up.time",

"value" : "3 hours 28 minutes 1 second"

} ]

},

"type" : [ "management-server" ],

"uUID" : "57d2db52-41d3-469b-8d57-cad6d1f4692a"

-----------------------------------

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 10.0px 'Courier New'} p.p2 {margin: 0.0px 0.0px 8.0px 0.0px; font: 10.0px 'Courier New'}

http://localhost:8080/v1/servers?pod=gateway

[ {

"externalHostName" : "instance-4",

"externalIP" : "",

"internalHostName" : "instance-4",

"internalIP" : "",

"isUp" : true,

"pod" : "gateway",

"reachable" : true,

"region" : "dc-1",

"tags" : {

"property" : [ {

"name" : "dp.color",

"value" : "green"

}, {

"name" : "release.id",

"value" : "170213_02"

}, {

"name" : "loadBalancer",

"value" : "nginx"

}, {

"name" : "http.management.port",

"value" : "8081"

}, {

"name" : "rpm.name",

"value" : "apigee-rpm-1.0.0.1231.a3c2a51.1708010539-170213_02"

}, {

"name" : "started.at",

"value" : "1505704030042"

}, {

"name" : "startup.interval",

"value" : "7121"

}, {

"name" : "rpc.port",

"value" : "4527"

}, {

"name" : "Profile",

"value" : "Router"

}, {

"name" : "startup.time",

"value" : "7 seconds "

}, {

"name" : "up.time",

"value" : "3 hours 1 minute 36 seconds"

} ]

},

"type" : [ "router" ],

"uUID" : "99c04d60-2005-4608-aa7b-9ab92349ad49"

}, {

"externalHostName" : "instance-4.c.singular-silo-178104.internal",

"externalIP" : "",

"internalHostName" : "instance-4.c.singular-silo-178104.internal",

"internalIP" : "",

"isUp" : true,

"pod" : "gateway",

"reachable" : true,

"region" : "dc-1",

"tags" : {

"property" : [ {

"name" : "dp.color",

"value" : "green"

}, {

"name" : "release.id",

"value" : "170213_02"

}, {

"name" : "http.port",

"value" : "8998"

}, {

"name" : "http.management.port",

"value" : "8082"

}, {

"name" : "rpm.name",

"value" : "apigee-rpm-1.0.0.1231.a3c2a51.1708010539-170213_02"

}, {

"name" : "started.at",

"value" : "1505704047684"

}, {

"name" : "http.ssl.flag",

"value" : "false"

}, {

"name" : "startup.interval",

"value" : "10226"

}, {

"name" : "rpc.port",

"value" : "4528"

}, {

"name" : "Profile",

"value" : "MessageProcessor"

}, {

"name" : "startup.time",

"value" : "10 seconds "

}, {

"name" : "websocket.port",

"value" : "8999"

}, {

"name" : "up.time",

"value" : "3 hours 1 minute 15 seconds"

} ]

},

"type" : [ "message-processor" ],

"uUID" : "d0a74f4f-1676-4ee8-bbe2-409f5b5d590e"

[cmbrown]

First...please edit your post to remove your ID/pw and ip addresses. Second change you pw as soon as possible. Third, the datastores are in the central pod. Can you post output for running http://localhost:8080/v1/servers?pod=central

[#8]

Bummer! Troubleshooting side affects, Thanks though

[cmbrown]

When you get a chance...please post the output from your central pod. It looks from the error that Cassandra didn't register properly and running that curl will help. Thanks.

[#10]

[ { "externalHostName" : "instance-4", "externalIP" : "1XX.XX.XX.XX", "internalHostName" : "instance-4", "internalIP" : "10.138.0.4", "isUp" : true, "pod" : "gateway", "reachable" : true, "region" : "dc-1", "tags" : { "property" : [ { "name" : "dp.color", "value" : "green" }, { "name" : "release.id", "value" : "170213_02" }, { "name" : "loadBalancer", "value" : "nginx" }, { "name" : "http.management.port", "value" : "8081" }, { "name" : "rpm.name", "value" : "apigee-rpm-1.0.0.1231.a3c2a51.1708010539-170213_02" }, { "name" : "started.at", "value" : "1505704030042" }, { "name" : "startup.interval", "value" : "7121" }, { "name" : "rpc.port", "value" : "4527" }, { "name" : "Profile", "value" : "Router" }, { "name" : "startup.time", "value" : "7 seconds " }, { "name" : "up.time", "value" : "2 days 21 hours 52 minutes 47 seconds" } ] }, "type" : [ "router" ], "uUID" : "99c04d60-2005-4608-aa7b-9ab92349ad49" }, { "externalHostName" : "instance-4.c.singular-silo-178104.internal", "externalIP" : "", "internalHostName" : "instance-4.c.singular-silo-178104.internal", "internalIP" : "", "isUp" : true, "pod" : "gateway", "reachable" : true, "region" : "dc-1", "tags" : { "property" : [ { "name" : "dp.color", "value" : "green" }, { "name" : "release.id", "value" : "170213_02" }, { "name" : "http.port", "value" : "8998" }, { "name" : "http.management.port", "value" : "8082" }, { "name" : "rpm.name", "value" : "apigee-rpm-1.0.0.1231.a3c2a51.1708010539-170213_02" }, { "name" : "started.at", "value" : "1505704047684" }, { "name" : "http.ssl.flag", "value" : "false" }, { "name" : "startup.interval", "value" : "10226" }, { "name" : "rpc.port", "value" : "4528" }, { "name" : "Profile", "value" : "MessageProcessor" }, { "name" : "startup.time", "value" : "10 seconds " }, { "name" : "websocket.port", "value" : "8999" }, { "name" : "up.time", "value" : "2 days 21 hours 52 minutes 26 seconds" } ] }, "type" : [ "message-processor" ], "uUID" : "d0a74f4f-1676-4ee8-bbe2-409f5b5d590e" } ][

[cmbrown]

This output is from gateway pod...not central. This is the curl

curl -u sysAdminEmail:passwordhttp://localhost:8080/v1/servers?pod=central

[#12]

curl -u http://localhost:8080/v1/servers?pod=central

[ { "externalHostName" : "instance-4", "externalIP" : "10.138.0.4", "internalHostName" : "instance-4", "internalIP" : "10.138.0.4", "isUp" : true, "pod" : "central", "reachable" : true, "region" : "dc-1", "tags" : { "property" : [ { "name" : "dp.color", "value" : "green" }, { "name" : "release.id", "value" : "170213_02" }, { "name" : "http.management.port", "value" : "8080" }, { "name" : "rpm.name", "value" : "apigee-rpm-1.0.0.1231.a3c2a51.1708010539-170213_02" }, { "name" : "started.at", "value" : "1505702333896" }, { "name" : "startup.interval", "value" : "11806" }, { "name" : "rpc.port", "value" : "4526" }, { "name" : "Profile", "value" : "ManagementServer" }, { "name" : "startup.time", "value" : "11 seconds " }, { "name" : "up.time", "value" : "3 days 14 hours 45 minutes 23 seconds" } ] }, "type" : [ "management-server" ], "uUID" : "57d2db52-41d3-469b-8d57-cad6d1f4692a" } ][

[cmbrown]

You have no datastores registered...have you run the apigee-validate script post install?

[#14]

Yes, I ran those post scripts. The datastore(Cassandra, Zookeeper) are up running:

root@instance-4 edge]# /opt/apigee/apigee-service/bin/apigee-all status

+ apigee-service apigee-cassandra status apigee-service: apigee-cassandra: OK

+ apigee-service apigee-openldap status apigee-service: apigee-openldap: OK

+ apigee-service apigee-zookeeper status apigee-service: apigee-zookeeper: OK

+ apigee-service edge-management-server status apigee-service: edge-management-server: OK

+ apigee-service edge-message-processor status apigee-service: edge-message-processor: OK

+ apigee-service edge-router status apigee-service: edge-router: OK

+ apigee-service edge-ui status apigee-service: edge-ui: OK