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403 This User Agent is banned from this site

Posted on 07-17-2017 08:13 AM
Not applicable
Reply posted on --/--/---- --:-- AM

Can you guys help me to understand about below ERROR?

Discovery->Helper->HttpHelper HTTP body error -> <?xml version="1.0" encoding="utf-8"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html> <head> <title>403 This User Agent is banned from this site. Please contact via a different client configuration if you believe that this is a mistake.</title> </head> <body> <h1>Error 403 This User Agent is banned from this site. Please contact via a different client configuration if you believe that this is a mistake.</h1> <p>This User Agent is banned from this site. Please contact via a different client configuration if you believe that this is a mistake.</p> <h3>Guru Meditation:</h3> <p>XID: 1786157010</p> <hr> <p>Varnish cache server</p> </body> </html>

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Posted on --/--/---- --:-- AM
Not applicable
Reply posted on --/--/---- --:-- AM

Hi,

Without having more details of the endpoint you are connecting to it is hard to answer this. It is quite possible that the API proxy you are using is checking the User Agent value.

The best way to determine is to start trace and then run the failing request to see which policies are being invoked.

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