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Apigee Edge Support Portal on Enterprise Account

Posted on 07-12-2017 08:22 AM
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Reply posted on --/--/---- --:-- AM

We have an enterprise account, and I need to create a support ticket.

When I use the support portal link within Apigee Edge, I am directed to https://apigee.com/about/support/portal.

On entering my credentials (the same as I use for Edge), I get re-directed to Salesforce

https://na9.salesforce.com/secur/login_portal.jsp.

What's going on?

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Posted on --/--/---- --:-- AM
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Reply posted on --/--/---- --:-- AM

Stewart, the support portal and the Apigee Edge are not connected unfortunately, so you need separate accounts for each. Can you submit a request here and I can get that set up for you if you don't have one already - https://apigee.com/about/access-request-support

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