Getting "Internal Error" when trying to call the api via smart docs in the developer portal

screen-shot-2017-06-15-at-80858-pm.pngHi

Using dev portal 17.05. Getting an "internal error has occurred when i try to send request using smart docs.. this is the screenshot of dev tools console output.. any idea?

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4 REPLIES 4

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Hi @Anvi, Refer this page http://docs.apigee.com/developer-services/content/using-smartdocs-document-apis#models. It has the steps that you need to follow.

I ll be trying this today! Can you point out which part exactly will help in resolving this?

Hi @Maruti Chand

So i tried the steps in the model and i get the same error but a different console message this time

screen-shot-2017-06-16-at-113824-am.png

Not applicable
@Anvi

the problem you have reported is very similar to the one being discussed at : https://community.apigee.com/questions/43075/dev-portal-internal-error-on-prem.html?childToView=4332...

From the first screenshot you had attached, it appears that the smartdocs proxy configuration is pointing to edge cloud. You can change it by following step 11 on the page: http://docs.apigee.com/developer-services/content/using-smartdocs-document-apis#models

Prior to this, you should have completed installing smartdocs: http://docs.apigee.com/private-cloud/latest/install-smartdocs

Let us know if this helps