Unable to upload file in the developer portal

[#1]

Hi,

I'm trying to add new assets to my developer portal. When I try to upload a file, it says file successfully uploaded, but doesn't reflect in the existing files menu.

Please let me know if there is any way I can resolve the issue.

Thanks.

[#2]

I am facing the same issue.

[anilsr]

@Prashant Kukde , @Julian Smiles What do you mean files menu ? Any screenshots ? How do i reproduce ?

[anilsr]

@Prashant Kukde

Are you talking about new Edge UI Portal ? We have two portals. One based on Drupal, One based on Edge UI ? I was thinking Drupal based one. I got it, I think it's the Edge UI Portal.

[#5]

@Anil Sagar yes the Edge UI.

Here are the screenshots:

Uploading the file: Notice there are already 2 files present

Once uploaded, it shows the file uploaded, but still there are only 2 files. Even after refreshing, it doesn't show up.

Let me know if you need any more inputs in reproducing the error.

Thanks.

[llynch]

Hi,

We apologize for the inconvenience! This is a known issue that the developer team is looking into. Will keep you posted on the status of the fix!

Liz

[llynch · Accepted solution]

Hi,

Just to let you know, a fix for this issue was released yesterday evening. Looks like it's working fine now! Let us know if you continue to experience any issues.

Thanks for your patience and apologies again for the inconvenience.

Liz

[anilsr]

Thank you @Liz Lynch for the update, I can verify the fix. It's working as expected now !

[#9]

I am now experiencing this same error. Unable to load files to the Edge UI developer portal.

[variouseyest]

Thank you for the update!! This worked for me!!

google street view

[#11]

I'm experiencing this same error.

Error: File failed to upload. An unexpected error occurred (id: 491224892).

Was this fixed in 2017?

,

I'm experiencing this same error as well.

Error: File failed to upload. An unexpected error occurred (id: 491224892).

When attempting to upload assets. Was this fixed in 2017?