Error when installing apigee-service

[rymonroe]

I am trying to install 13 node apigee edge cluster and get error when installing apigee-service. I'm able to successfully get bootstrap.sh and docs from FTP site so it doesn't appear user/password is issue. Below is error I'm getting when running command on Centos 6.5 in AWS vm.

bash /tmp/bootstrap.sh apigeeuser=uName apigeepassword=pWord

Apigee bootstrap 1.0-218 (origin/OPDK_1601, 2016.05.13,15:52)

=== Obtaining creds for software.apigee.com:


=== Begin work ...

=== Checking for presence of misc commands:

=== Checking distro:

=== Checking architecture:

=== Checking OS:

=== Checking SELinux status

=== Configuring package manager:
+ rpm -qa apigee*
+ rpm -e apigee-repo
error: package apigee-repo is not installed
(error can be ignored)
+ rpm -e apigeeprio-repo
error: package apigeeprio-repo is not installed
(error can be ignored)
+ yum install -y https://<USERNAME>:***@software.apigee.com//apigee-repo-1.0-6.x86_64.rpm
Loaded plugins: fastestmirror
Setting up Install Process
Cannot open: https://<USERNAME>:<PASSWORD>@software.apigee.com//apigee-repo-1.0-6.x86_64.rpm. Skipping.
Error: Nothing to do
bootstrap.sh: Error: Repo configuration failed

[#2 · Accepted solution]

@Ryan Monroe , Working via support channel, we were able resolve the issue once your credentials were reset. The issue was with the specical character in the credentials.

[andrewshytiy]

What special characters are valid? The fact is that you cannot specify a password without a special character

[lucalandi]

There are multiple possible causes related to this issue:

• connectivity issues to software.apigee.com. You can test this by running the commands below:

nc -v software.apigee.com 443
telent software.apigee.com 443

• Incorrect Password for software.apigee.com. To test that you can use the command below:

curl -i -u <username>:<password> https://software.apigee.com/apigee-repo.rpm

• Special character contained in the password
• Your local configuration uses egress http proxy and you have not extended the same configuration to yum package manager. Check your environment variables:

echo $http_proxy
echo $https_proxy

• In case of egress http proxy you should use one of the following options:
  • add http proxy configuration in /etc/yum.conf
  • add global http proxy configuration in /etc/environment