What is the availability SLA for pantheon hosted prod instance of a Apigee DevPortal ?

[anilsr]

What is the availability SLA for pantheon hosted prod instance of a Apigee DevPortal ?

~~Q:S:S~~

[jparagon · Accepted solution]

Hi @Anil Sagar,

They guarantee three nines (99.9% - 8.76hr maximum downtime per year)

https://pantheon.io/platform/high-availability

[anilsr]

@JP Aragon , Thank you for details. Seems like only Elite Plan has 99.9% SLA , Other plans don't have any SLA from pantheon. Most of Apigee Developer Portals comes under professional plan. I believe any plan upgrade will have monetary implications.

[jparagon]

Thanks @Anil Sagar. Somewhat misleading when they are talking about the platform availability. Good to know it is only capable but not guaranteed. Plan information found here https://pantheon.io/pricing-comparison