API management dashboard, status unknown

Not applicable

Hello, I have signed an hour before, clicked on Activation link from my email, but when I am trying to click on API Management option, its giving Status Unknown.

I have seen similar question but this looks some internal issue.

https://community.apigee.com/questions/25536/account-problem-api-management-with-status-unknown.html

Can you please help to fix it.

I forgot to mention two errors that I could see,

1) When I click on dashboard URL, I get following error "Cannot detect Insight Platform status. Please try again later"

2)When I click on enterprise URL (the one from tutorial), it shows 404 error.

https://enterprise.apigee.com/404.html

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@Nitin Mahawadiwar ,

Can you please check now & let us know ? Seems like Apigee Team has re-provisioned failed orgs. Keep us posted.

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11 REPLIES 11

@Nitin Mahawadiwar , Welcome to Apigee Community. PM me your org name using "Ask An Expert" button on right sidebar. I can provision new org for you.

Scheduled Maintenance is in Progress.. You might need to wait till we complete the maintenance for org provision. PM me your Email Address using "Ask An Expert" button on right sidebar. I can provision new org for you.

Thank you Anil Sagar, I will wait for Maintenance activity to over.

@Nitin Mahawadiwar , Send me your email address using "Ask An Expert" button on right side bar. I can provision org for you. I am afraid, your existing org provision might be broken due to maintenance.

Hello Anil Sagar, I have provided you my mail address using "Ask" option.

@Nitin Mahawadiwar , Yes, I got the details. Currently, We have AX Status checks issue which is affecting free trial orgs provisioning. I will keep you posted on same. Sorry for inconvenience.

@Nitin Mahawadiwar ,

Can you please check now & let us know ? Seems like Apigee Team has re-provisioned failed orgs. Keep us posted.

I checked just now, I am still getting the same error.

I tried creating another account, through this account, I am able to Activate the API management option, but its taking me to 404 error.

https://enterprise.apigee.com/404.html

I am able to Activate my first account, the mail address which I shared. Its in progress, I will update you once Activation is completed.

Hello Anil Sagar, Thanks a lot for your patience and support. I am able to login through Enterprise url as well.

Thanks once again.

Anytime 🙂 Glad it worked. Keep us posted moving forward if any query related to Apigee.