Problem creating custom reports with extracted variables(custom metrics and dimensions)

Not applicable

statisticspolicycollectorforcustomreports.jpgFor the custom reports using the Extract Variables and statistics collector policy, we are trying it on a proxy under a non-trial or full account/organization. I have added "XYZ" as a metrics and "ABC"as a Dimension. We are currently seeing 2 issues:

  • -I am not able to see the custom variables on the custom reports under the metrics and dimension dropdown even after a full day.
  • For an earlier custom report, it was showing data earlier but if we try to load the same report with that exact data (same date and time) it keeps saying loading data and doesn’t show original data. Please see attached image for reference.

Regards,

1 2 284
2 REPLIES 2

Not applicable

Hi there!

Please open a support ticket with org info, etc. Our support team will guide you to resolve the issue.

Thanks,

Archendra