apigee edge support portal

[#1]

Hi, How can i access the support portal. I always get this error upon login - "Please check your username and password. If you still can't log in, contact your Salesforce administrator."

I tried requesting Request access to Edge Support Portal. But I cannot received anything. Please help

Are the free accounts are not allowed to file a support ticket anymore?

[anilsr · Accepted solution]

@Ronald de la Cruz ,

Unfortunately, For Free accounts "Community" is the only support. We have removed support webform in the Apigee portal that earlier used by various stakeholders to file support tickets. For more details please refer plans & pricing.

Please keep us posted here if you have any queries using Apigee products.

[#3]

Ok Thanks @Anil Sagar

[birute]

Hope it's rather a better experience solving problems in an open vibrant community space instead of having to go through the old-school ticketing systems 🙂