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Question by ukansara · Mar 28, 2016 at 09:37 PM · 843 Views edgeerrorlogginglog management

Can I get access to edge error logs ?

While going through variable reference doc, I came across this line for message id variable : "This ID is logged in Edge error logs to correlate the messageId with the errors." I wonder whether can we access this edge error logs for troubleshooting ?

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Answer by Sunandita Dam   · Mar 29, 2016 at 05:17 AM

@ukansara: Please let me know if you are using APIGEE cloud or on premise.

In case of On Premise , you can get access to system.log file in Message Processor at location

/opt/apigee4/var/log/apigee/message-processor/logs

Also, you can use Message logging policy that will create a log file in Message processor.

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avatar image ukansara · Mar 29, 2016 at 06:12 PM 0
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Hi, thanks for the answer. I am using APIGEE cloud !

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Answer by ukansara · Mar 29, 2016 at 06:11 PM

@Sunandita : I am using APIGEE cloud. :-)

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Answer by Alex Koo   · Mar 29, 2016 at 07:57 PM

Hi @ukansara, for cloud, please contact our support team. Is this for a trial account or a paid account?

Thanks,

-Alex

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avatar image ukansara · Mar 29, 2016 at 08:05 PM 0
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sure thanks

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