How to resend activation link to added user(developer)

naggc
New Member

I created a new user manually (deveeloper/admins) via edge. They did not click activate link within timeframe. Now, they are unable to login and get an error saying account needed activation. I tried deleting and re-adding the user with same email but doesnt help.

How can I enable them?

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2 REPLIES 2

@Nikhil Aggarwal , Welcome to Apigee Community. Try reset password with that Email Address & see if that helps. If it's still not working please contact Apigee Support.

@AMAR DEVEGOWDA , Any help here ?

naggc
New Member

Hi @Anil Sagar - We tried that and it didn't work. Once you click link from email it says account is not activated click here, but that link goes no where. Yes, I am working with Support now.