Facing General SSLEngine problem, Help me if any have the solution?

Not applicable
ExpressionResult true
Tree CreateExternalLocation_REQUEST_FLOW
error The Service is temporarily unavailable
error.cause ASYNC_EXCEPTION: General SSLEngine problem
error.class com.apigee.messaging.adaptors.http.HttpAdaptorException
Identifier fault
state TARGET_REQ_FLOW
1 4 10.1K
4 REPLIES 4

Not applicable

Can somebody help us here on the above issue ?

    @sathisha,

    Usually this error is seen in the following scenarios:

    1. You are trying to connect to a target server that has a self signed certificate, but
      • you don't have the server's certificate or
      • you have older/expired server's certificate in the truststore between MP and target
    2. You have a 2-way SSL, but

    • you have older certificates in your keystore between MP and target
    • you have uploaded certificates to the keystore, but you may not have restarted the MP

      Can you please check if you have one of the above conditions ?

      If you are on cloud, please do share the org name, API bundle name so that I can have a look ?

      Regards,

      Amar

      @AMAR DEVEGOWDA What can be the possible reason if the failures are intermittent?

      @Akash Prabhashankar,

      You need to check if the issue is happening only on a specific MP or from a specific region. It would be good to collect a tcpdump from the MP or the backend server and analyse to figure out the exact cause of the issue. Since it is intermittent you may have to keep the tcpdump on to at least capture one failure.