Online Chat feature in apigee community

@Vinod Garg ,

Sorry to disagree with you, It's not a great idea considering the transparency of the open community. Apigee Community is all about sharing the things & helping others in future. Online chat might hide the information from open community if others would like to refer same information. Context is very important in resolving any queries in open community, I am afraid Online Chat feature will take away the key information.

Comments are helpful to have conversations. Faster response depends on all the stakeholders using the community.

PS: It's my personal opinion , May be in longer run once Apigee Community becomes more vibrant StackOverflow like chat option for extended threads might help.

@Anil Sagar

I agree with you that we may miss the vital information if we go with chat option. But, point in having chat option is as :

Say I have a query and I will post it as a question. Now, members of group can have few questions on the same or some additional information they need to understand more about the query. This will make it a long thread. So, instead of important point it may have few post related to such stuff. If we have chat option, member can ping the person who has raised the question and get the required information and then based on collected information, member can post the answer or suggestion.