Clean up the feature requests

So I was just going through the Google Voice "Idea Exchange".  The first 60 hot topics had 15 various entries for caller ID worded differently.  So 20% had the same options. 

Also, there were a number of "delivered" features that are marked as open.  Hold Music and call waiting is requested a fair amount but they added that not long ago.

In order to get a clean/clear picture, I think the feature requests should be monitored.  I'm sure some interns could really clean it up.

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@keulerj thanks for flagging. We understand your frustration around the Feature Ideas forum. We are working internally on the next best steps for the forum. Thanks for hanging tight while we sort this out.