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Why is the new user still unable to authorize after the verification status changes to Verified?

Posted on 11-10-2023 02:12 AM
xhl
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Reply posted on --/--/---- --:-- AM

hello

Why is the new user still unable to authorize after the verification status changes to Verified?
Or do I have to receive an email from the Google verification team before the restrictions are released?

xhl_0-1699610811457.png

 

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Posted on --/--/---- --:-- AM
lawrencenelson
Staff
Reply posted on --/--/---- --:-- AM

Hi @xhl,

Welcome to the Google Cloud Community!

I assume 24 hours have now passed since your Verification Status is now changed to "Verified". Is the new user still unable to authorize? Also, you should receive an email from the Google Team that restrictions are now released.

You can always file a ticket with our support team to further investigate your issue. Thank you.

Posted on --/--/---- --:-- AM
xhl
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In response to lawrencenelson
Reply posted on --/--/---- --:-- AM

Hello,
The current verification status is passed, but I have not received any emails.

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