smartdocs showing blank content - need diag help

[#1]

We're trying to deploy 'smart' docs - and while I can define my model in the admin area, when trying to display the actual doc to a user results in just a blank screen with the title of the node, but no actual interoperability. Before raising this to support - can anyone provide some 'first try...' ideas?

screen-shot-2015-12-14-at-95743-am.png

Thanks!

Dan

[anilsr]

@Daniel Greene , Can you please try after clearing Drupal Caches ? Login as admin & click on Flush All Caches.

[#3]

I had tried that previously - did it again to be sure, same issue.

[anilsr]

Can you post the screenshot of SmartDocs settings pages ? Do you see methods rendered & published ?

[#5]

Yes, the model's method is published.

screen-shot-2015-12-14-at-104054-am.png

[vikaas_shivalin]

@Daniel Greene, Can you share the build info of your portal ?

{portal-url}/buildInfo

[#7]

Version: 15.12.17.00 Build Number: 53 Build Timestamp: 20151217.1053 SCM Revision: b8cc90cf2bb54ee25db73a8cabcde384b84570bc Apigee support thinks it's related to the DisplaySuite module - but disabling that only marginally improved the display