how can i get the apigee on premise edition valid license file?

[#1]

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2016-04-20 09:42:57,087 org: env: main INFO FILE_LOGGER - SizeBasedFileRotator.<init>() : Creating sizeBased rotator with maxSize 134217728 2016-04-20 09:42:57,087 org: env: Thread-2 INFO FILE_LOGGER - BufferedWriter.run() : Signalling threadInit completion 2016-04-20 09:42:57,230 org: env: main INFO KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : MonitoringService 2016-04-20 09:42:57,264 org: env: main INFO c.a.r.f.c.Container - Container.getConnectors() : Container.getConnectors() - Serving http on port - 8080 2016-04-20 09:42:57,289 org: env: main INFO KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : WebService 2016-04-20 09:42:57,289 org: env: WebServer INFO o.e.jetty.server.Server - Server.doStart() : jetty-8.0.4.v20111024 2016-04-20 09:42:57,465 org: env: main WARN SERVICES.COMMUNICATION - MBeanManager.getRMIConnectorProperties() : RMI host is not provided. Fetching host address from network registry 2016-04-20 09:42:57,487 org: env: WebServer INFO o.e.j.w.StandardDescriptorProcessor - StandardDescriptorProcessor.visitServlet() : NO JSP Support for /, did not find org.apache.jasper.servlet.JspServlet 2016-04-20 09:42:57,496 org: env: main WARN RMI - RMIServer.createSocketFactories() : SSL is disabled for 0.0.0.0:1099 2016-04-20 09:42:57,762 org: env: WebServer INFO o.e.j.s.h.ContextHandler - ContextHandler.callContextInitialized() : started o.e.j.w.WebAppContext{/,file:/opt/apigee4/share/apigee-1.0.0.488.630014e.1407281618/webapps/api/},/opt/apigee4/share/apigee/webapps/api 2016-04-20 09:42:57,763 org: env: WebServer INFO o.e.j.s.h.ContextHandler - ContextHandler.callContextInitialized() : started o.e.j.w.WebAppContext{/,file:/opt/apigee4/share/apigee-1.0.0.488.630014e.1407281618/webapps/api/},/opt/apigee4/share/apigee/webapps/api 2016-04-20 09:42:57,855 org: env: main INFO KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : CommunicationService 2016-04-20 09:42:57,867 org: env: main INFO KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : LogService 2016-04-20 09:42:57,872 org: env: main INFO FILE_LOGGER - BufferedWriter.start() : Starting logging thread 2016-04-20 09:42:57,872 org: env: main INFO FILE_LOGGER - SizeBasedFileRotator.<init>() : Creating sizeBased rotator with maxSize 104857600 2016-04-20 09:42:57,872 org: env: main INFO KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : EventService 2016-04-20 09:42:57,874 org: env: Thread-4 INFO FILE_LOGGER - BufferedWriter.run() : Signalling threadInit completion 2016-04-20 09:42:57,876 org: env: main INFO KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : AlertService 2016-04-20 09:42:57,915 org: env: main INFO KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : RepositoryService 2016-04-20 09:42:58,322 org: env: main WARN REGISTRATION - CommunicationInfoBuilder.loadIPAddresses() : CommunicationInfoBuilder.loadIPAddresses : File /opt/apigee/ec2.properties is missing. Will use localhost as default for all the hosts 2016-04-20 09:42:58,350 org: env: Timer-0 ERROR c.a.l.c.CryptoUtilsImpl - CryptoUtilsImpl.decrypt() : Corrupt license file found javax.crypto.IllegalBlockSizeException: Data must not be longer than 256 bytes at com.sun.crypto.provider.RSACipher.doFinal(RSACipher.java:346) ~[sunjce_provider.jar:1.7.0_85] at com.sun.crypto.provider.RSACipher.engineDoFinal(RSACipher.java:391) ~[sunjce_provider.jar:1.7.0_85] at javax.crypto.Cipher.doFinal(Cipher.java:2087) ~[na:1.7.0_71] at com.apigee.license.crypto.CryptoUtilsImpl.decrypt(CryptoUtilsImpl.java:69) ~[licensing-1.0.0.jar:na] at com.apigee.license.LicenseServiceHelper.getLicenseProperties(LicenseServiceHelper.java:63) [licensing-1.0.0.jar:na] at com.apigee.license.ScheduledLicenseValidator.run(ScheduledLicenseValidator.java:38) [licensing-1.0.0.jar:na] at java.util.TimerThread.mainLoop(Timer.java:555) [na:1.7.0_79] at java.util.TimerThread.run(Timer.java:505) [na:1.7.0_79] 2016-04-20 09:42:58,351 org: env: Timer-0 INFO c.a.l.ScheduledLicenseValidator - ScheduledLicenseValidator.run() : Stopping management server as No license found !!!

[Former Community Member]

Hi @sivakumar the license file is available from a secure download site. Please reach out to your sales team to get the credentials to access the license file.

[#3]

could you please advise how to reach out to sales team?

[#4]

Hi @prithpal Bhogil, thanks for your advise, we already downloaded the APIGEE media from SAP Market place. when we reach out the SAP for license issue they advise to get the valid license from APIGEE support team

[Former Community Member]

Hi @sivakumar please open a support ticket through the Apigee Support Portal.

[sarthak]

HI @sivakumar, are you an existing Apigee private cloud customer? If yes, then please open up a support ticket as Prithpal suggested and you will get the license.

But if you are a prospective customer and is evaluating Apigee then you won't be able to create support ticket. In that case you will need to contact sales at: https://pages.apigee.com/contact-sales-reg.html