Unknown Error on Apigee

Rohit_Kancharla · 08-22-2022 11:43 AM

If we try to change something in the UI it gives the below error. However, deployment through Maven plugin works. Uploading the proxy bundle from UI fails.

We are currently using OPDK (v-4.5.1) 5-Node setup . We have checked all the Apigee components, everything is up and running.

All the API call works but even if we give a space in the code and try to save, it gives the same error.

Any debugging steps to track this down would be appreciated.

Thank you in advance!

dchiesa1

I've no idea what the problem would be. If I were troubleshooting this I would

open developer tools in the browser and examine the network tab to see if there are any failures or error messages not surfaced in the ui
scan the logs for the UI component and the management server to see if anything looks suspect.
scan the logs for C* likewise

if you don't feel confident in tracking this down you can contact Apigee support and they will walk you through the diagnosis. They may have seen this error before, too.

Rohit_Kancharla

Thank you for the quick reply, @dchiesa1 !

We tried that as well. Sharing the results:

Response:
<html>
<head><title>403 Forbidden</title></head>
<body>
<center><h1>403 Forbidden</h1></center>
</body>
</html>

Scan the logs for the UI component and the management server to see if anything looks suspect.
Scan the logs for C* likewise

- Everything looks good.