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Snapshot button on API console gives error: Error message of 'An unexpected error has occured. If the problem persists, please contact Customer Support'

Posted on 09-21-2015 11:40 AM
Not applicable
Reply posted on --/--/---- --:-- AM

Snapshot button gives error. Please help. error looks like:

"An unexpected error has occured. If the problem persists, please contact Customer Support"

--SF901380--

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Posted on --/--/---- --:-- AM
Not applicable
Reply posted on --/--/---- --:-- AM

@Prabhat Jha Can you help please...

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Posted on --/--/---- --:-- AM
sarthak
New Member
Reply posted on --/--/---- --:-- AM

I have seen this happen if the internet connection was slow and I think it happens when the call times out.

Is this happening everytime ? Can you check with a good internet connection ?

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Posted on --/--/---- --:-- AM
Not applicable
Reply posted on --/--/---- --:-- AM

the internet connection is not the issue, it is that same at home and on the fast work conection

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