Hi,
My Monetization limits check policy is failing with following error
<error> <messages> <message>Exceeded developer limit configuration - </message> <message>Is Developer Suspended - false </message> </messages> </error>
Payment type: PREPAID
I have checked the following:
- I have enough prepaid balance to make calls
- Verify APIKey, AccessEntity(to get Api product) are all working fine.
Below are the variables that are being set in Limits check policy:
monetizationLimits.limitsViolated falsemonetizationLimits.isDeveloperSuspended falseMint.failed true
Can someone please guide me, what else could be missing or is it a Monetize setup issue.
Regards,
Jaskaran
@jaskaran.rm It would be hard to tell if its setup issue without having complete details about your developer, his subscriptions, balance, package/rateplans etc.
From the error its clear that the developer is not suspended which means he/she has enough balance. So I have the following questions for you:
- are there any limits configured for this developer or some generic limits ?
- does the developer have a valid rate-plan ? Please specify details.
- can you post your monetization limits check policy ?